Privacy Policy
Andrew James Surveying Ltd
We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.
What information we collect
We may collect:
Your name, email address, phone number, and postal address when you contact us.
Information about your property when you request a survey or report.
Technical data (such as IP address and browser type) through cookies when you visit our website.
How we use your information
We use your personal data to:
Respond to your enquiries.
Provide surveying services and issue reports.
Maintain records in line with RICS and legal requirements.
Improve our website and services.
We do not sell or share your personal data with third parties for marketing.
Legal basis for processing
We process your data where it is necessary for:
The performance of a contract (e.g. carrying out a survey).
Compliance with legal obligations.
Our legitimate business interests (e.g. improving services).
How long we keep your data
We retain your information only as long as necessary for the purposes set out above, usually in line with RICS requirements.
Your rights
You have the right to request access to, correction of, or deletion of your personal data. You may also object to or restrict our processing.
To exercise your rights, please contact:
Andrew James
Director
Andrew James Surveying Ltd
Email: andrew@andrewjamessurveying.co.uk
Cookies
Our website uses cookies to improve functionality and monitor site traffic. You can control cookies through your browser settings.
Complaints
If you have concerns about how we handle your data, please contact us. You also have the right to complain to the Information Commissioner's Office (ICO): www.ico.org.uk.